Current Estimated Shipping Date: July 2026
Last Updated At: 11/05/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Dan Verssen Games (DVG) has the knowledge and skills to ensure that everything goes as smoothly as possible. We have published dozens of games. If you have any questions or queries, the people at DVG will be here to assist you as quickly as we can. If you would like to see the quality of the games we publish, please visit our website:
www.dvg.com
With several Kickstarter campaigns behind us, we are able to professionally deal with setbacks while keeping you, the backer, informed with what's happening every step of the way - and not just while the campaign is running. When funding closes and production starts, we aim to provide the most up-to-date information possible regarding each stage of the game's journey to your tabletop.
We believe that honesty is as important as regular contact with our backers. You can expect the very best from us, no matter what. As part of our honesty pledge, please be aware that we do not offer refunds after a Kickstarter campaign closes. We need the funds to pay the printer and to purchase the add-ons and stretch goals people have earned during the campaign. If you pledge, and later change your mind, that's okay, but you need to cancel your pledge before the campaign ends.
By working with high quality production facilities that we've dealt with during previous campaigns, we are confident that we'll be able to deliver the game in a timely manner. Our exacting standards mean that you're guaranteed to get a great game.